Appalachian Community Federal Credit Union Partners with Automated Transaction Delivery to Better Serve Small Communities

Appalachian Community Federal Credit Union

Appalachian Community Federal Credit Union (ACFCU) is an award-winning, socially responsible financial cooperative serving communities in northeast Tennessee, southwest Virginia and eastern Kentucky. ACFCU has partnered with Automated Transaction Delivery (ATD) to provide community and economic development to under-served individuals and businesses in some of its most rural service areas through the use of advanced self-service technologies.

ACFCU leaders knew the traditional branch and teller model was not financially sustainable in the most remote potential service areas. They approached their current ATM provider, First…

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